About

This web site is Tamara Adlin's blog about design, user experience, and building customer relationships—and the silly things companies do to their customers.

Tamara Adlin is the president of adlin, inc. She loves working with startups and larger companies that are behaving like startups because they've figured out that something's wrong. Get in touch if you need your executive team whipped into shape.  Send her a note at: tamara [at] adlininc [dot] com

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Monday
Mar162009

I’ve been doing a newsletter!

I feel like I’ve been cheating. I’ve been doing a newsletter and ignoring my poor, defenseless blog. So, it’s only fair that I share.

The newsletter is called eTail Insights–it’s distributed to folks in the ecommerce world, but of course anyone can (and, duh, should) subscribe. I’m going to repost the past newsletters here and double-post them going forward…for your enjoyment.

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« The customer dilemma: Your store vs. next door. (eTail Insights #1) | Main | Bad, Bad Ads Manifesto, Chapter 1. »

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